I want to give a big shout out to the team at Overhead Door Company of Charleston!! Our old garage door/lift was not working properly (not opening, ugh!) so we gave ODCC a call. They were quite busy that week, but had someone working in our area the next day and said they would have him drop by to check things out. The next day, I had received a very courteous phone call letting me know when they would be at the house…and shockingly, unlike most time-framed appointments, they showed up!! Brett, our technician, took a look at what was going on and determined that we would benefit most from a new lift system (along with a few other obvious small fixes that we had completely missed). The best part was that Brett had taken the time to explain exactly how garage door lifts work – simple, but I had no clue of the in’s and out’s – and how/why our system was failing. After his explanation he went right to work installing our new system which took a lot less time than I was expecting. Between the professionalism, kindness and efficiency of every step from phone call to installation I would definitely recommend the team at the Overhead Door Company of Charleston to anyone that just has a question to a failing system. Thanks again for the great service!